Frequently Asked Questions

  • We serve the northern metro area, delivering within 20 miles of Isanti city limits, at no extra charge.

    Additional fees apply for deliveries taking place outside the delivery area (We calculate mileage from the Isanti City Hall).

    $20 for every additional 10 miles outside of our delivery area.

  • Delivery and pick up within the delivery area are included in the rental cost, as well as set up and removal.

    The delivery area is any address within 20 miles of Isanti city limits.

    If your location is outside that area, we charge $20 for every 10 additional miles.

  • The bounce house is set up prior to your event and removal takes place after the event on the same day.

    We aim to deliver and set-up the bounce house within 2 hours of your party start time.

    We will discuss these times with you after you request your reservation.

  • It is not required but you can if you would like.

    Our spike Lengths are between 18” - 36” inches (depending on the bounce house).

    If you have an in-ground sprinkler system, we may secure the bounce house with sandbags instead.

  • We accept:
    Cash
    Personal or Business Checks
    Credit or Debit cards (Visa, MasterCard, Discover and American Express)
    Venmo
    PayPal

  • Yes, you can view this form during the reservation process or by visiting JoesBounceHouseRentals.com/forms

  • The best surface for bounce houses is a level one. Our preferred surface is grass as staking provides the easiest and safest way to secure the bounce house. Setting up on concrete or pavement is also possible and sandbags will be used to anchor the bounce house.

    We will not set-up on gravel as it can damage the bounce house.

  • Generally, you should plan at least 3 feet around the bounce house and make sure there is about 3 feet of clearance above the bounce house.

    Each bounce house has its measurements listed in the house details. You can view those here: JoesBounceHouseRentals.com/bouncehouses

  • Make sure there is about 3 feet of clearance above the bounce house (about 20 feet vertically overall) where power lines or trees are present.

    Each bounce house has its measurements listed in the house details. You can view those here: JoesBounceHouseRentals.com/bouncehouses

  • We can still deliver and set up! Just fill-out and e-sign our Agreement forms and pay before-hand.

    We will be in contact with you about these details before your party or email us with any questions: jumpingforjoymn@gmail.com

  • No. To ensure safety, trained professionals are needed.

  • Payment is due upon arrival, prior to set up.

    If you prefer to pre-pay, we have a convenient payment option during the checkout process.

  • Yes, we can set up on concrete or asphalt driveways as long as the surface is flat enough.

    We do not set up on gravel.

  • Staffing is only available for city events.

  • NO. Taping anything to the bounce house is strictly prohibited. Tape and heat from the sun don’t mix well and the residue is extremely difficult to clean.

    We suggest you put signs up next to the bounce house using stands or chairs.

  • No. Once the bounce house is set up and secured with stakes or sandbags, its position cannot be altered.

  • You will need to make sure all personal items have been removed. Make sure you check for shoes, socks and toys. Please clean up any loose silly string, party favors, feathers, gum or candy.

  • There’s no fee to cancel. We ask that you please notify us within 24 hours of your party.

    Call 763-670-3576or Email jumpingforjoymn@gmail.com

  • Pets must be caged or tied before and during the event and yard must be free of animal feces.

    Turn off any automatic sprinklers and don’t water the grass the night before.

    Make sure there’s at least 3 feet of clearance leading to the location where the bounce house will be set up.

    If we will be going through any double doors, please remove the center post if possible.

  • Yes, bounce houses can be set up in public parks. You will need to check with your local park board to secure appropriate permits and pay fees, if any.

  • Each bounce house has its capacity listed in the house details.

    You can view those here: JoesBounceHouseRentals.com/bouncehouses

  • Slight inclines will work but a level surface is best, especially for the wet/pool bounce houses.

    You are welcome to send us a photo if you’re unsure:

    Email jumpingforjoymn@gmail.com Text 763-670-3576

  • Yes, we offer a 30% discount if rented for multiple days within 1 rental period.

    We also offer a military discount.

  • A standard 20 amp circuit outlet. We can provide a 100 foot extension cord if needed.

  • Yes, we provide one 100 foot extension cord.

  • For safety, it will need to stay plugged in while in use. The houses take less than 1 minute to deflate.

  • If winds are more than 25 mph, we will not set up the bounce house.

    If there is a mixed forecast for the day of your party, we let you decide if you would still like us to set-up the bounce house.

    If there is rain during your scheduled set-up time and foreseen for the day of your party, we will cancel the rental.

    We will either reschedule at your convenience,
    or refund you (if the rental was prepaid).

  • To help prevent damage, please remove any sharp items like knives from pockets before entering the bounce house.

    Normal wear and tear is expected but you are responsible for any damage (like holes, tears, marks that cannot be removed, etc.) that occur while the bounce house is in your possession. We will review damage and discuss with you what costs may incur.

  • Yes. We have insurance to provide houses to the general public and city owned property.

    We can provide a Certificate of Insurance (COI) if requested.

  • Bounce Houses

    10 different houses available!
    • Classic Bounce House
    • Wet or Dry Combos
    • Obstacle Course

    See Our Houses

  • Reserve Your Spot

    • Reserve your spot in our schedule
    • No payment required
    • E-sign or download our Liability & Agreement Forms

    Schedule Here